10 Worst Things to Do in an Interview
By Stacey Hawley
1. Be late
Leave EARLY. Check train schedules, bus routes, traffic, etc. Set TWO alarms. BE EARLY. Something will happen. It inevitably does. So if your interview is scheduled to start at 9, be prepared to arrive at 8. Use the time to prepare, relax, or have a cup of coffee. But whatever you do, don't be late. You cannot undo that first impression.
2. Name drop
Do your parents know the CEO? Did you get the interview because you are close friends with a manager? Do your children attend the same school as the boss? SO WHAT! The interviewer(s) do not want to know that. They do not care. But, once you tell them, they will care. They will care because the impression is not favorable. They will care because you sound arrogant.
3. Dress inappropriately
This, unfortunately, requires some discussion. Because some people BELIEVE what they wear IS appropriate. But it isn't. I have seen a lot - too much. So let's cover some of the basics. Iron. Do not wear a short skirt. Tuck in your shirt. Shave. Go easy on the makeup - no harsh eyeliner. Don't wear LOUD clothes or overbearing jewelry. In short, be conservative. Remember, what you wear creates a lasting impression. Do not let your appearance detract from what you have to say. It is hard to know what someone else will think about your appearance, so be conservative to play it safe.
4. Come empty handed
Bring extra resumes, notepads, pens, business cards, etc. The interview(s) may take unexpected turns. Someone may walk in and join the conversation unexpectedly. A few extra people may join you for lunch. Showing you are prepared gives the impression you can handle whatever the job throws at you. You want to show that you are calm, cool and collected. Plus flexible and motivated.
5. Ask questions about the company that is public information
You want to show that you have done your homework. Research the company thoroughly PRIOR to the interview. Read the website. Read any press releases. If it is a public company, read their filings and know their stock price. I have heard, on numerous occasions, interviewers ask the interviewee if he/she knew the stock price. Show them you want this job. You should be doing this research anyway in order to tailor your answers to their business strategy.
6. Act arrogant - like the job is in the bag
You want to create a favorable impression. You also want to show what you will be like to work with and how you will act with colleagues and/or clients and customers. No one wants to work with someone who is arrogant. Of course, it is slightly difficult for arrogant people to actually KNOW they are arrogant. It requires a good deal of self-awareness and openness to constructive feedback. Therefore, it is easier to talk about what not to do - don't make jokes, don't put your feet up on the table or even assume where you will be sitting. Watch and observe. Be polite. Use the good manners your parents taught you. Don't talk about the company like you already work there (yes, you may have done a case study but that information is dated and static). Don't ask questions where it seems like you assume the answer (e.g., when can I start?).
7. Act nervous
This is not the opposite of acting arrogant. Acting nervous is sweating, perspiring, having sweaty palms or a weak handshake. Nervousness shows when you struggle to answer the questions completely and comprehensively. Nervousness shows when you don't smile or walk too quickly. We all have nerves. We can quell our nerves by practicing prior to the interview. Practice your answers. Practice your questions. Go prepared. Being prepared nixes the nerves.
8. Have ZERO questions prepared for the interviewer
Believe it or not, I have actually conducted many interviews where, afterwards, the interviewee did not have one single question for me. Perhaps I provided enough context that I answered some of the questions they had prepared, but our discussions should have elicited additional questions. Make sure you have enough questions prepared so you aren't caught empty-handed. If you do not have any questions, it does not seem like you researched the company or job thoroughly. You SHOULD have questions. You SHOULD be striving to determine whether a particular role/company is a good fit. The questions need to be intelligent and thoughtful. PREPARE.
9. Ask about career advancement - or how long it will take to get to the next level
The company is hiring for a particular job. They interviewers want to know that you are interested in THAT job. They want to confirm you are ready to jump in, be part of the team and excel. They do NOT want to think that you are a part-timer, trying to get to the next level so fast that you won't be committed to this job. There are ways to find out about career development without asking this question. You can ask about training and development, who you will be working with, how the work is striated, who you will be reporting to, etc. Through the course of these discussions, you will gain valuable insights into how you might progress with this company.
10. Forget to thank the interviewer
Yes, we should all send a "thank you" email or note following our interview. But I am talking about the actual END of the interview. Taking the time to thank the interview for his/her time and insights shows thoughtfulness, gratitude (aka not arrogance) and is a professional way to close the conversation. It gives a glimpse into your professional demeanor should you be hired. Plus, people LIKED to be thanked. It is a bonus.
Stacey Hawley is a leading career counselor and leadership development expert. After working for the premier HR consulting firm for 14 years, she launched Credo in 2011 to help individuals fulfill their potential. She also authored "The Good, The Bad and the In-Between: A PRACTICAL Career Evaluation Guide for REAL People."
She can be reached at info@thecredocompany.com
http://www.thecredocompany.com.

Recruiters! I Hate Them!
By Julie Holmwood
May 2012
Do you think a recruiter is standing between you and that job?
I have spoken to many people over the years who are convinced that is true: I am perfect for this, that and the other job; I have excellent transferable skills; That recruiter is too stupid to realise how brilliant I am; What do they know anyway!
Today I received such an email.
It all started a couple of days ago when I received an email from a friend on Facebook. He asked if I could help one his ex-colleagues, who was now out of work. I read an email exchange and reviewed this man's LinkedIn profile. I could see room for improvement. I put forward a few suggestions and comments and sent them to my friend, for him to forward.
Today my friend forwarded me the reply.
Here are some snippets:
...because recruitment agents are naturally lazy, they employ word scrapers on sites like LinkedIn
True! Recruiters do use search tools. In my case, only LinkedIn's advanced search facility. With over 100 million profiles, it is impossible to look at them all. Recruiters run key-word searches and sift through the list of matching profiles.
Tip: Make sure your key words are in your LinkedIn profile so that you come up on those all important searches.
Recruitment agents are my largest obstacle. I no longer get to talk to employers directly and explain my skills from an informed position. The agents very rarely bother to look up what my skills actually are. You can imagine their eyes glazing over as I explain it to them. Their preference at that point is to put my CV to one side...
True! You do have to sell yourself to recruiters and explain both your skills and experience to them (otherwise known as an interview), prior to your CV being submitted to their client. A recruiter's reputation and ongoing relationship with the hiring company, is based on their ability to put forward the best candidates and be able to answer questions the client has, prior to interview requests being made.
Tip: A good way to think of your conversation with your recruiter is as an interview. As important as meeting the company themselves.
From what I have gathered so far, agents receive a tick list of features from employers that they wish prospective candidates to have.
True again! Recruiters receive a job specification from their client and they are expected to provide a shortlist of up to six candidates who match the role and requirements. This is a combination of work history AND personality! If you are rude to the recruiter they will not risk your attitude with their client even if you have every skill the job asks for.
Tip: Remember this is your first interview. You need to impress to get to the next stage.
They argue that they are only able to put through a certain number of CVs and they can't be certain that my skills match the requirement.
True yet again! Recruiters are skilled in recruitment, not necessarily your job. If you don't include 'it' in your CV, they can't be expected to know 'it'. If you are responding to a vacancy you've seen advertised, make sure you have tailored your CV. Some recruiters are mind readers; a lot are not.
Tip: Do not risk your job search. Personalise every application and make it count!
They won't risk their contract with the employer.
Absolutely right! An unemployed recruiter is never going to be able to help anyone. Their job is to find people jobs. Not to lose their own!
Tip: Displaying the right attitude to the recruiter is key if you want them to put you forward.
The employers don't care about personal situations; they just want resource for their vacancy. The smoother the process, the better. So they outsource the recruitment to an agency
Don't care is harsh. The truth is that they are focused on their own problem; lack of resource. They know there are great candidates out there. They want to find the best one for them. Recruiters take away a lot of the headache of search and CV sifting.
NB: the person they hire may have wanted the job as much, or more, than you do. All of the other applicants are trying to get that job too!
Tip: If you want that job, be ready to prove you are the best person for it.
The result is an agency that employs agents at £15K + commission, to process applicants that they don't understand the skills for because their last role was shelf stacker at Lidl (which, by the way, is a role I can't even get!).
Despite a lot of recruiters being graduates, recruitment salaries are often low. A good recruiter makes their money via the commission element of that equation. Salary does not determine ability to do a job. Years within the role speak volumes.
Tip: If you speak to a recruiter who has three+ years experience within their company they are good at what they do. Not placing people and satisfying client requirements is a sackable offence!
If I sound bitter, it's because I am. My remuneration, career and future are being dictated by the decisions of people with a 2 digit IQ. With the recruitment process being so 'black box' I have few options to get around it.
Not having a job is hard. Not having a regular income is even harder. I understand that. Identifying recruiters as the key that unlocks the door to your future happiness and then seeing those very same people as your enemy is a dangerous approach to job search.
Tip: Knowing how to win friends and influence people are key skills to get through interviews. Being able to win over your recruiter can make the difference between them wanting to represent you or not.
I have met people so appealing I have personally championed their job search. Does that guarantee they get the job? No! Does it guarantee they get interviews? Absolutely!
There is another layer to this. Anyone that takes the time to win me over, will take the time and effort to win over the hiring company too. Is that likely to get you the job? You bet!
Now that is a winning job search strategy!
Are you frustrated by your job search success (or lack of it)? Are you really good at what you do but you just can't work out how to get that next job or promotion? Is it sometimes difficult to even get noticed? Do you just wish you could find a good job and be happy?
There's nothing wrong with you. Most people have felt like you do at some point in their career. We are your job search experts.
Churchill Brook run a range of webinars as well as providing audio and video courses to help you get 'job search fit' and secure that new role. We take you from the initial stages of job search: finding that vacancy, through; creating your attention grabbing application (including CV and covering letter); acing the interview so that you get the job offer, to; negotiating the best package.